Natalie Smallwood

Natalie Smallwood

Genesis Sales manager

Joining the team in Spring 2023, Natalie brings two decades of automotive experience to Genesis Vancouver. As Sales Manager, her skills in customer relations, strategic alliances, as well as finance and operations ensure the entire team has the skills and tools it needs to deliver exceptional service that matches the quality and performance of the Genesis line of vehicles. Natalie credits her success in luxury automotive to lengthy preparation, client respect, and rigorous attention to detail to deliver a superior level of engagement and service. When not supporting the Genesis team, Natalie enjoys challenging hiking, local skiing, and exotic travelling with her spouse and tween daughters.

Kuljinder Bains

Kuljinder Bains

Genesis Experience Manager

Kuljinder has a background in sales administration and customer experience working in the automobile industry for the last 5 years, Kuljinder understands how to create an utmost amazing guest experience and deliver exceptional service as his priority. Kuljinder spent most of his career working with brands such as Subaru and Kia in sales and inventory management. Outside of work, Kuljinder enjoys having dinner with family and friends, and hobbies such as travelling and exploring new adventures. He looks forward to welcoming you to Genesis and providing the whole Genesis Guest Experience that makes you feel at home

604-6197837
Kuljinder.bains@genesisvancouver.ca
English, Punjabi
Eddie Tong

Eddie Tong

Genesis Experience Manager

With more than 25 years of automobile industry experience and being a car enthusiast, Eddie understands how to fulfill customer satisfaction. Eddie spent most of his career working with luxury brands such as Land Rover, BMW, Mercedes-Benz and Alfa Romeo in sales and financial services. Delivering premium service to customers is his priority. Outside of work, Eddie enjoys Japanese food and hobbies on the car as well (autocross, off-roading and track days).

Tim Wong

Tim Wong

Genesis Service Manager

Reyn Lakhan

Reyn Lakhan

Genesis Ownership Manager

Reyn comes from an extensive background of customer service working in the restaurant and retail industry for the last 20 years. Reyn specializes in serving the Genesis clientele for the entire Greater Vancouver region. Reyn is known to be a reliable and organized Service Advisor with many years of experience at scheduling service appointments. He is great at greeting customers in a timely, friendly manner, obtaining proper vehicle information and documenting customer's vehicle problems accurately and clearly on the repair order. When not a work, Reyn is spending quality time with his family, or you can find him somewhere on the soccer pitch. He looks forward to welcoming you to the Genesis Family.

Widny Lopez

Widny Lopez

Genesis Concierge

Widny has a background in hospitality/business and over four years in the automotive industry. With a strong focus on customer satisfaction, she is passionate about excellence. Outside work, Widny enjoys exploring different cultures, traveling, and spending time with her loved ones. She is driven to make a positive impact, continuously seeking growth and pushing boundaries to achieve new heights

Genesis
VANCOUVER

2395 Boundary Road
Vancouver, British Columbia
V5M 4W5
Hours of Operation
Monday to Friday
10am - 6pm
Saturday
10am - 5pm
Sunday
12pm-5pm